Engagement, Change & Learning (ECL) Lead

JETZT BEWERBEN DRUCKEN
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Roche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-term client, F. Hoffmann-La Roche AG in Basel, we are looking for a

Engagement, Change & Learning (ECL) Lead

Background:

The ECL Lead is responsible for developing and leading the overarching Engagement, Change, and Learning (ECL) strategy for the transformation portfolio, translating business goals into an actionable plan that drives business readiness and user adoption. As the leader of the ECL function, you will provide strategic direction and operational oversight, managing its integrated plan, budget, and resources, and representing the function in key leadership forums.
To execute this strategy, you will oversee the network of local implementation teams to drive readiness and manage and energize the global Change Agent Network. You will design and implement the comprehensive learning strategy, partnering with internal strategic partners (like enterprise learning CoEs) to co-create sustainable solutions. This will be done in close collaboration with the Communications lead to ensure a consistent stakeholder engagement plan. Finally, you will establish key metrics to monitor adoption and act as the primary liaison to align with other major strategic initiatives (e.g., FoM, HCX), ensuring a cohesive experience for the organization.

Tasks & Responsibilities:

  • Hold accountability for the overarching ECL strategy, ensuring all strategic business goals are translated into actionable business readiness and adoption plans
  • Ensure the connectedness of the local implementation and deployment teams (e.g., Business Implementation Squads) with overall ECL function and enable effectiveness by empowering them to drive readiness on the ground
  • Govern the stakeholder engagement plan, including the partnership with the Communications lead to develop and execute a unified, compelling narrative
  • Lead the activation and effectiveness of the global Change Agent Network, building and mobilizing a successful network of business champions to drive grassroots adoption
  • Oversee the global learning strategy and training curriculum, from needs analysis to the final design and delivery of all materials
  • Establish the measurement framework for adoption and business readiness, including the metrics and feedback channels required to measure success and proactively address resistance
  • Manage the strategic alignment with other Roche initiatives (e.g., FoM, HCX), ensuring all change and communication plans are aligned to provide a cohesive experience
  • Drive sustainable capability building by partnering with internal Centers of Excellence (e.g., enterprise learning) to embed new skills and processes within the business
  • Secure the integration with Deployment and Business Operations teams, ensuring all readiness, training, and communication activities are perfectly synchronized with go-live and "program-to-run" transition plans

Must Haves:

  • University Degree in Communications, Psychology, Business, or a related field. An MBA or other graduate-level degree is a plus
  • +7 years of experience in leading the people-side of large-scale, international business transformations, especially in a matrixed environment.
  • A strong understanding of complex program management and the ability to manage dependencies in a fast-paced, large-scale deployment environment
  • Proven Experience of driving deployment of Veeva CRM and/or Adobe Marketing Automation
  • 5-10 years of experience in pharmaceutical/biotechnology or a closely related, regulated industry
  • +3 years of direct people leadership or +10 years of matrix leadership of distributed teams (e.g., managing change networks or implementation squads) and a proven ability to lead and inspire both direct and matrixed teams, fostering a sense of shared purpose and empowering local champions to drive change
  • Extensive expertise in Change Management methodologies (e.g., Prosci) and a proven track record of designing and executing end-to-end change strategies especially for large-scale, global technology-enabled transformations
  • Proven experience in Learning & Development, including needs analysis, curriculum design, and delivery of modern, blended learning programs for global audiences
  • Demonstrated ability to develop and execute Strategic Communication & Stakeholder Engagement plans for complex, global programs that build momentum, manage expectations, and inspire action
  • Deep Organizational Acumen, with a strong understanding of how global functions, regions, and affiliates operate and interact
  • Strong Program & Dependency Management skills, with the ability to integrate the ECL plan with a fast-paced deployment timeline
  • VACC mindset and an openness to Roche's new ways of working
  • Able to travel globally +10% of the time
  • English fluent is a MUST, other languages are a big PLUS (e.g. French, Spanish, Italian, German)

What you will be offered:

  • An opportunity to work in one of the world's most important pharmaceutical companies
  • Modern campus with plenty of green spaces and meeting areas
  • Central location in Basel
  • Varied job profile
  • Further training opportunities through temptraining
  • Working in a dynamic and motivated team

If you are interested please send your application documents addressed to Ms Diana Afonso.

Basel-Stadt Engagement Change Learning Business Transformation Change Management Business Readiness User Adoption Stakeholder Communications  Veeva CRM Adobe Marketing Automation Pharmaceutical Biotechnology 

 

JETZT BEWERBEN